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Can business owners really refuse service to anyone?


Under federal anti-discrimination laws, businesses can refuse service to any person for any reason, unless the business is discriminating against a protected class.

At the national level, protected classes include:

  • Race or color
  • National origin or citizenship status
  • Religion or creed
  • Sex
  • Age
  • Disability, pregnancy, or genetic information
  • Veteran status

Some states, like California, have more protected classes than the federal baseline. In addition to the above factors, California adds:

  • Marital status
  • Sexual orientation or gender identity
  • Medical condition, or AIDS/HIV status
  • Military or veteran status
  • Political affiliations or activities
  • Status as a victim of domestic violence, assault, or stalking.


In general, "( refusal of service is justified in cases where a customer's presence interferes with the safety and well-being of other patrons and the establishment itself. )"